Excellent product and packaging, shipping and delivery not so much
I ordered the Bravo water brush on 12/1/2024, product didn't leave Tucker until 12/6, not sure why it took a full 5 business days to get it out the door, then Fedex took another 6 days to deliver it from Colorado to Los Angeles, so 2 full weeks just seems like a long time to me, due to this I ding one star on this rating. I also talked with customer service through the phone about this, and grateful that customer service is local and not outsourced, and friendly and helpful.
Once the product arrived, I discovered the packaging was excellent, high quality box protected the contents well, and the parts connected together with no leaking. Time will tell how durable and leak-free this product will be, but so far so good.