Wrong size but decent customer service
I ordered a 6” bracelet for Christmas, paid expedited shipping so it would be here in time, and ended up getting a 7” bracelet in the mail. The receipt in the package says it’s a 6” so I gave it to my fiancee as an early Christmas gift and we only then figured out it was a 7”. The only saving grace is they have been easy to deal with about getting it replaced, but still pretty unfortunate that we won’t have it in time for Christmas.