Jewelry is stunning; communication could be better
I am so very thrilled with the ring that Jewelry by Johan made for me to give my husband. It was a completely custom job with materials I selected which were meaningful to us. Some of them were quite exotic. The ring was not inexpensive, but it was not outrageously overpriced either. My husband loved the ring and I am very satisfied with the product.
My only complaint is that the customer service reps were not quick to respond to emails, and they did not proactively explain process delays and long periods of silence after I hit paid for the ring.
Overall, though, I recommend Jewelry by Johan significantlyover the other custom jewelry folks that advertise on Facebook.