no response
Love your jewelry, customer service has something to be desired! I emailed the following below 2 weeks ago - no response!
Aloha Misha Hawaii,
I am writing to request an exchange. My wife so kindly and sweetly bought our one year old daughter and I the matching bracelets for Christmas. Unfortunately, by the time they arrived and Christmas came, the bracelet won’t even go over my daughter’s hand (she grew so much in so little time!) so she cannot wear it. Is there any way we can exchange it for a bigger size so she can wear it? I am aware there is probably a restocking fee etc.
It was such a sweet gift and we have a bunch of your jewelry and gift it to relatives all the time so we are big fans and regular customers. We even got some when we were in Hawaii! My sister in law wears about 15 bracelets at a time! :)
It was ordered by Cindy Gretzula and the order number is 280091. Our address is 683 SW 7th St, Boca Raton, FL 33486.
Please let me know and thank you so much for your time and attention to this matter!!
Mahalo!
Brandi
Brandi E. Baumkirchner, Psy. D. , P. A.
(pronouns: she, her, hers)
Licensed Clinical Psychologist
5301 N Federal Highway Ste 205
Boca Raton, FL 33487
(561) 922-9155