Beautiful watch, but needed help
I purchased a watch, recently. on a cruise. Only worn a few times. I was looking at it and saw scratches on the outside band.
I reached out to EFFY and they paid to have it sent back to them. I was given the option to have it buffed out, or a new watch.
I choose a new watch. No clue why band had scratches on it, the watch was brand new.
They sent a new watch back. Insured. Paid for, quickly.
Thanks for standing beyond your product.