American Fire Products

I was sent the wrong burner, but customer service turned it around quickly and were very helpful. After the gas logs were installed they worked great and looked natural.

I ordered small lava rocks for bottom of fire table and medium for the top layer of the table. The only criticism of the rocks I have is that some of the rock crushed down during shipping and there was a fair bit of powder and mess . I was concerned about that in the propane burners. Otherwise they look like lava rocks as advertised. They seem to burn well...especially after the first hour in a new fire.

What is missing from description is that you will need a lot of bags to fill a fire bowl. Should give approximate bag quantities for 30", 36", 42" and 48" fire bowls with 3" reveal. Or, provide a calculation chart to calculate quantity. I have had to re-order three times now to have the appropriate amount needed.

Only used this product twice since we received it two weeks ago. Quality materials, but my concern is that the bracket that hold the glass will loosen (as they rely on friction between the nylon pad and the bracket and the screw) over time and when you pickup the glass to clean or store it, will it come apart or worse fall and shatter. If my concern is wrong, then this review deserves a five, if I’m correct, I will be calling AFG for a refund. SKU: FG-RSP-19

Average price, Average delivery. Haven't used them yet in a fire so I can't comment. Keep getting requests for reviews so I filled this out to make them stop asking me to review an item I haven't used for it's intended purpose. !