www.urbanfurnishing.net

Love the chair. Arrived in perfect condition. Simple to assemble. Sits with deep comfort but getting out of it is most ungraceful. I am not quite 5’ tall and dread having to get out of it . Doses anyone know how to make them taller while maintaing most of their integrity?

Even though this is a nice product I had several disappointments. I called customer service with a few questions - the person was very nice - but one of my questions was if I wanted to order the tall version. She advised the regular high unless I was 6 ft. or more. I wish I had ordered the tall version - would be better for me a 5' 10". The chair was out of stock but I placed the order and gave my credit card. Standard business practice is to make the charge when the item is shipped. I my case the charge was made about a week before shipment. FedEx first said it would be delivered on Monday, two days latter they said it would be Wednesday, the day after they said Monday by the end of day (what ever that means). I stayed home all day on Monday, no delivery, then they said it would be Tuesday so I stayed home all day Tuesday. Never had a knock on the door. FedEx left the box in my driveway sometime in the afternoon. The packaging of the chair was very good but getting into the box was very difficult - but at least it was well protected. There was a jar of something loose in the box. It is all printed in Chinese which I can't read. It would be good to know if it is leather dressing, leather cleaner and how best to use it. The included directions are of little use. I am very handy so the assembly was easy except for installing the arms. The bolt holes were partly covered by the leather and there was other material obstructing the bolt holes. The leather was so tight it was very difficult to get the arm rests into the mounting position. With a lot of effort I was finally able to get the bolts started. Unfortunately one of the bole holes was either not properly threaded or I cross-threaded the hole trying to get the bolt started. I never was able to solve that problem so that bolt is not completely tightened. Very disappointing. Having the T wrench supplied was very good as well as the extra bolts and feet. It is difficult to remove the protective covering on the feet/glides. Thanks for a nice product but a little attention to some detail would be even better. Hank Hoesli

Pros: Pool furniture came completely assembled except for having to attach the legs of the table, very nice finish and quality of the cushions overall. Cons: One box came majorly damaged on exterior but luckily didn't cause damage to pool furniture, one sofa chair was missing a screw on the bottom of the leg, some small paint mistakes on silver finish but not too bad, pain in the butt plastic wrapping around all legs so you have to loosen with allen wrench to get all the plastic off which takes hours to do

It is a little hard to tether down. We had to use bungy cords to secure it by the legs.

Good chair, took me some time to decide and also to get it delivered but like it. Wish I had a voucher to pay a bit less and for ultra premium quality the leather is not as superbe soft as I could expect in my imagination