SlumberSource.com

The purchase of the bed was excellent. The only issue was at delivery. The bed was delivered by a delivery company that did not handle it correctly. Scratched the bed. The scratches are the underside but the bed worked. Also, there was not enough support to install the bed. I paid for installation. If my brother and law and I had not help it could not have been installed. One person is not enough to move a bed that weighs 400 pounds in the crate.

The bed is comfortable and delivery and setup were great. My one big problem is with the side rail on the side of the bed where I get in. It is useless to me. If the rail is down, it is out of my reach, but if it is up, I can't get around it and into the bed without ending up way too far down in the bed. This rail is the same length as the one on my old hospital bed, but, the way it is raises makes it end up about 1 foot farther down my bed. I don't think there is any thing that can be done about it, but I would like to hear from someone.

Over all good

bed is good. Delivery=driveway drop. No Notices, tex or call. Setup good

The best thing about my purchase was the service provided by salesman Todd Cook and Logistics Mgr. Miquel Valdez. The bed is as advertised. There were problems with delivery and the white glove set up. I feel that the installation crew was setting up this bed for the first time. They did the best they could but still had to be called back to make corrections.