www.melacomfort.co.uk

Can be improved.

Good

I can’t fault Mela products in themselves, they are good quality and feel really luxurious. The sheets are really fabulous but unfortunately they don’t supply the items separately. I bought a set having totally forgotten that I have a double bed with a king size quilt so when I received the set and realised the error I asked to just exchange the duvet cover but they couldn’t arrange this so I had to send the whole set back. Seems ridiculous to miss out on a sale but se la vie. You certainly can’t fault customer service or their returns policy though!

GOOD

Took too long to arrive, with two delays.