www.mantelsdirect.com/

The mantel was open at the ends we are still watering for a new one

Good construction, decent finish. The mantel was finished in a whitewash. I understand that each project will be different, but I did not find the whitewash to look very good. Definitely didn't have the same look as the picture. The was no grain visible, it just looks like a bunch of straight lines were sanded off.

My reason for return was mentioned as buyers remorse on return label, all I wanted was a different color. Please listen to customers needs

I do like the options and designs your company offer however the shipping is absolutely terrible. The first mantle arrived damaged. When customers pay this much for a mantle the least you could do is add protective packing in the box instead of just putting the mantle in a box. The replacement process was not difficult however I had asked to put the replacement in a box with proper packing and it was not. The replacement came with damage as well but this time it was only on the bottom so to save myself the headache I’m just going to keep it. This is the second time I’ve ordered from your company and will be the last. I only gave 2 stars because I think you have good designs but shipping should be negative stars. You need to put more care into packaging and show respect for the customer who is paying for the product.

Not good. Made no difference. Tried to contact customer support and never got an answer.