Lulu and Georgia - Magento

Shipping was terrible. This should have included the option for white glove delivery, the bed should have been packaged better, and the product should have been inspected for quality purposes

I just wrote a long review explaining the problem on a survey questionnaire. Not delivered yet and rec'd email 2 weeks ago it had shipped. No communication although 3 days ago attempted in voice mail, email. So disappointing. Where is my console? Thanks! 678 641-6886 I sure hope I love it! Thank you.

Customer service was very slow to reply to my damaged package and lamp. I had to follow up several times before getting anything moving. Was disappointed it took a week and all me to get the end result of a replacement lamp shade. I would still order with them again but I would set my expectations a little lower.

I was charged for my rug and didn’t receive it until 3 1/2 weeks later. Waiting two full weeks for a response my email inquiring about when I could expect it to arrive by (the only way to contact you) was unacceptable. I have never been unable to reach a company by phone. If email is the only option the response should be prompt.

Waiting for my refund