Lulu and Georgia - Magento

Item arrived damaged. No response from customer service. Very disappointing. If it weren’t for the damage everything would have been great.

Backordered item arrived very damaged and no inventory for replacement. Unacceptable delay in customer service response. However I did get a full refund since there was no replacement item available immediately.

Disappointed with shipping costs, poor quality of rug, and lack of customer support. I will not order from this company again.

Got a refund, but not until I made public comments on Facebook.

Shipping needs to protect merchandise. Pillow filler is not great.