5 star
Unfortunately in the mattress support originally came with one of the sides broken, and the replacement that was sent was the wrong size. But finally, the third time the replacement was correct. However, during all this time, customer service was simply outstanding. There was no issues whatsoever in helping me. They were attentive and helped me immediately. Sending out replacement parts until we finally got it right. The warehouse was at fault for sending me the wrong replacement part and not checking to determine that the item was intact without being damaged however, I would recommend latex for less without any hesitation as being outstanding in attempting to manage a mistake that was made, and I would use them again happily