Excellent customer service
I initially ordered a seat for a sauna online as a gift and did not realize that I ordered the wrong seat for their sauna model. Rather than simply fill my order and put me in the position to have to return a product and lose time and money, JNH reached out to me and gathered the information necessary to make sure I had the right one. They even refunded my credit card for the balance between the two items. I was very impressed with the care they took to insure that I had the right gift.