www.ergotron.com

customer service has patient

Easy to find the product. I like the products comparison feature. One improvement would be more images, showing the dimensions. For instance, when it's up, how much desk space it'd need, and how much of the converter's table space is available.

I have not contacted the Customer Care team, but I plan to.

They want me a return in a smashed box - clearly not original package and part was broken. But it works.

⭐️⭐️⭐️☆☆ — Great Idea, Rough Execution I really wanted to love this Argotron monitor stand. The design is solid, the build feels sturdy, and once it’s finally installed I’m sure it’ll make my desk setup look like I actually have my life together. But man… getting there felt like trying to beat the Water Temple in Zelda with no walkthrough. The parts they send you to attach and tighten the arms are not user-friendly. Day one? Couldn’t figure it out. Day two? Still confused. Weeks later? I’m back staring at the same pieces like we’re in a standoff scene from a movie. The instructions were basically a missed opportunity — super light on detail, nothing helpful online, and I ended up on TikTok searching for random DIY guys to show me how to get this thing installed. For a product this good, the setup shouldn’t feel like a side quest. Bottom line: once it’s mounted, I’m sure it’ll be great… but Argotron really needs to rethink their instructions or provide a simple video guide. The setup shouldn’t be this hard.