EQ3 US (EN)

Products are excellent quality, in store staff are great, corporate customer service is reluctant, and delivery is average at best.

Great and stylish bed frame. Terrible delivery and assembly experience. Check who the deliver/assembly vendor is for your area, in my case XPO delivered all the boxes one day and took 5 weeks to reschedule assembly, so piles of boxes were just sitting in my bedroom for weeks. Would not purchase again knowing that XPO was the deliver/assembly vendor

damaged item, but nice to get credit back!

Shipping ,is good, service is so so !

I’ve had better experiences. But for this one please have people reach out sooner with a tracking number. They should also respond when I ask them a question, rather than just sending over the tracking and date