www.krosswood.com

I was shipped the wrong door. We decided to keep the incorrect door but the jamb sent was also the incorrect size. It's been two weeks and no jamb has been sent. Not impressed.

I had ordered the enclosed but Clavos but have not received them as yet. I had been working with Megan who was excellent. Please let me know when I will receive my order.

The Door did not align with the frame we had to move the holes for the sliding locks , I don't think the doors were ever assembled before they were shipped out and I paid extra 600 for prehung

I spent $6000 on three sets of doors, and after being assured by customer service that the doors would fit my needs with no worry, the doors did not withstand rain. They leaked rain water into my home. I was "offered" replacement doors as an option to make it right but not without sending another $1000 to have them shipped and I still had to pay to uninstall and dispose of the faulty doors. Not an economical option. A refund was refused because their hidden installment guidelines, as they claimed, was not followed. Unbelievable that they did not feel they could stand behind their product. I would not recommend doing business with Uber Doors based on my experience. I am not able to give a review of zero stars, but I would. If you are looking for a door you can be rest assured will last and withstand the basics of what a door should do, don't count on Uber Doors. I have already filed a complaint with the BBB. Save yourself the heartache and invest your hard earned money in another door company who will stand behind their product.

Several of the panes have failed, the locks at the bottom of the door do not line up, can't lock the bottom of the door. Cannot get in touch with anyone at customer service. If my situation can be rectified, I would leave a wonderful review regarding other aspects of my experience.