www.krosswood.com

We ordered replacement doors for all of the doors inside our house - including closet doors. In our first order, all of the doors were lost in a shipment warehouse - finally after about a month, we placed a replacement order after waiting to be refunded. The shipping company for the replacement order reported major damages. Once we unpacked the doors, EVERY SINGLE door had scratches, dents, or broken frames! What a complete disappointment - only thing we got from this is 2 months of headaches!!! I would not recommend this to anyone after what we have been through! There's not much energy leftover to actually DO THE PROJECT! Total letdown.

This is the 3rd or 4th and the very last time I will purchase a door from you. It is simply sad to see how bad your product quality has become. Never again will I buy doors from you.

Was advised to purchase the door via the krosswood website as Home Depot did not sell the door with 6-9/16" jambs. Door was received in poor staining condition, the center jambs between doors has a 3/4" gap, and to top it off the door was sent with 4-9/16" jamb. I have a warranty claim but have not had a response in over a week

Still haven’t received door. Never have received a call from Krosswood to tell me it got lost and that they shipped another. I have to make calls to get updates. Still don’t know where the hell my 3 thousand dollar door is. Poor poor service.

My estimated delivery was 3 weeks ago and still no door. They won't ever answer their phone and if you leave a message or 3, they will NEVER return your call. So I don't have my door yet and have no idea when or if I will ever get it.