www.krosswood.com

Twice we were delivered the incorrect door as well as the stain missing in some parts ( they say due to heat expansion). Ultimately had to cancel the order and order elsewhere . The people were nice on the phone .

Door was shipped on the 29th still has not been delivered called shipping company for two weeks all you get is voicemail and no return call. Very disappointed

The quality of this door was awful. It arrived with a significant dent in the wood at eye level, there is no clear calk seal around the window lites to prevent moisture from seeping between the window and wood frame, and the door had not been sanded to smooth out the edges around the window frames or edge of the door in any way so it is sharp, likely freshly cut wood, and there were splinters along the edges, also because it was not sanded. I purchased a door with its included jam. The door jam trim was so badly and carelessly painted that it was covered in dried drips, which had to be sanded down to raw wood and repainted. I give it two stars because it is, in fact, a door and because the company promptly refunded some of the purchase price when I complained about the atrocious quality. Buyer beware.

Bait and switch tactics with regards to ordering and delivery

No update on shipping