www.krosswood.com

The doors are great but the jams lack the quality I got from previous orders. The jams for the 4 doors I ordered did not include all the screws and holes for assembly. There were gouges in the wood jams. The hinges were missing about 12 screws.

We received the door yesterday and is really nice. Is exactly was we were expecting in design and quality. However, communication with the company was very hard. They never answered the phone/email. I had to be very nasty in my message to get someone to call me back. I think they should consider to improve that.

Ordered and paid for 96x42 knotty alder door. But due to the COVID my order was going to be delayed by at least a month. They knew this might not work for me and were happy and prompt about refunding my money to purchase one from another supplier. Thank you.

I ordered the doors. I was very happy with the service and the quality of the doors themselves. I had one door a frame shortened. No problem. However, the frames were of lesser quality than the doors and I found that the routings for hinges and foot sill, etc were inconsistent and not precise and need to be 'touched up' before assembly.

Very well packaged for delivery. Nice looking grain and knots. Finished by me with Varathane Oak Satin. Note this was my first attempt at a pre-hung door install. 96x30 cut down to 93x30. Happy with the results.