www.krosswood.com

Ordering process on the Krosswoods website was quick and easy. We received two different updates to the shipping dates which was fine, but after both dates were surpassed and no further communication occurred, I had to reach out via phone to get an update on our order. Within a week of the phone call, we received our tracking information. The shipping/delivery/pickup process was quite simple. Overall we are pleased with the process and the look, structure, and assembly of both doors.

The black finish could be better. Comes off easily and is somewhat light. The door itself is solid and installed well

We received our beautiful door which seemed well packed, but opened it to find several smallish dings.

The quality of the door is good. But the staining leaves much to be desired. Whoever stained it was sloppy and missed some spots and got stain on the glass. It was also darker along the seams. We will need to try to get some stain that will match to hit the missing areas and see if we can clean the glass without taking off the privacy frosting.

A couple small problems with the door but we talked with customer service and they took care of the situation.