TOG Knives

Didn’t respond to my emails about gift wrapping, bad packaging

Good knife but poor customer service

although I am happy with the item, I was not happy with the service provided with the delivery. It did concern me that i was asked to provide ID upon delivery of the item but was never asked for any when it arrived. This only fuels the issue of selling knives to under age persons and knife crime, i do think it is a shame that i see negative comments on sites like this about advertising knives and the risks associated, but the fact that your own process was not followed only helps stoke these negative comments and validates the dangers they are commenting on, I should of raised this to trading standards really but i chose not to.

Arrived on time, but like I said the packaging was a huge let down.

Order not received