www.titanchair.com

I ordered the chair through a promotion from Titan chair. The chair turned out to be directly on the back muscles and I decided to call for an exchange. I was told by the representative that they will have to transfer me to the deal moon (promotion code site) manager. The manager next called me back after the presentative left a message. No one was able to help me. Will not be ordering from this company again.

We paid extra $200 for installation but the deliver guys didn’t install the chair properly and almost damaged the chair. Had to install by ourselves. Requested for installation refund but no response.

Delivery guy was unprofessional and mishandled the chair.

Horrible need to return It doesn't message it hurt to use it

Every time I call the customer service, it means that the technical staff will send an email to me for connection. After waiting for a long time, I call again, or it means that the technical staff will send an email to me. I have answered it twice according to the above requirements, and still asked me to send the same request. If I could, I'd give a no-star review. I paid thousands of dollars for this lousy service