Nice chair but quality is
Nice chair but quality is lacking. Mine came out of box with defect that I had to troubleshoot and fix myself.
If I was average customer, the chair would need to be serviced and my understanding it means sending it back at customers expense all because of lack of QC at factory.
Issue was one of cables was over crimped and would disconnect any time chair moved. Had to loosen cable management and give the cable with connector an inch of slack so when chair moves, it did not disconnect