Kiwi Sleep

Waiting for email back to find out how to return the pillow

I didn’t find it comfortable and it’s way to hot to sleep on.

Sorry, I don't like the pillow. It's too flat for me.

I have not heard back despite a claim to return this hard pillow.

About a year ago I ordered a pillow from Sleepovation. It was excellent and was as advertised. So my wife wanted one and I recently bought another pillow, the same pillow from Kiwi Sleep (formerly Sleepovation). Once it arrived I noticed a considerable difference. The pillow consisted of two layers of low-quality foam and is thicker and harder/stiffer than the one I previously ordered. When I did a side-by-side comparison by taking both out of their covers and examining them, I noticed the "new" pillow had no springs, coils, or any other technology. It is just two layers of cheap foam glued together (the glue is hard and you can feel it when you lay on it) and when squeezing it, you feel nothing but foam. There were also little slits cut to make it look like the pillow is broken up into little squares but that does nothing. In the older pillow you can feel the springs/coils, it is human tolerable to lay on and it is at a normal thickness. The craftmanship by far much better! The pillow looks nothing like the picture on the website at all. Nor does it meet the description of the technology that the pillow should provide like springs or coils. Don't waste your money and buy a less than subpar product. I plan on returning it and either they send me another pillow or get my money back.