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This is our 4th Jura purchase and we are consistently satisfied with both the product quality and customer support. The original unit had a faulty milk system. Customer support provided us with a quick exchange and the new unit is working perfectly.

The machine got shipped shortly after I placed the order. Arrived well packaged with all accessories. The sample cleaning tablets were a nice touch.

This is the third rebuild machine I've bought. I think they are as good as new and have never had an issue or if I did they covered it.

Love my Jura Z10 especially the cold brew!

Nitro kit a must for anyone who owns the Jura Giga or Z10