shop.safavieh.com

Easy to purchase, shipped faster than expected, tracking for shipping was delayed

The dimensions are listed as 8x10, which is off by several inches both length and width. This means that it doesn't work with my rug pad as expected. Looking on the website now I see that it says rug sizes are "approximate". Not providing the actual dimensions seems like a major limitation to me.

It took longer than normal to receive the rug and when it arrived, it had weird ridges around the edges that look really bad.

I wanted to order another size and I was offered 10% off , but when in cart it didn’t come up .

Online store is well organized, and delivery was professional. But the color tones in the rug were significantly different than as represented online.