Great tool, overhyped marketing.
Great tool and extremely helpful to learn about your electrical usage. However it has its faults. Many of the advertised features are not up to the hype such as device detection. Power quality graphs and fault detection lags by multiple days. No phone support, online support system can be hit or miss depending on who the case is assigned to. Help from other users is often much better than from the company itself. Making it feel more like a croudsourced never ending beta product than something ready for market. With that said Sense is doing something no one else comes close to.