Smooth
Everything went smoothly from showroom Q & A and testing mattresses and the adjustable base to the online ordering to the delivery and setup. We weren't planning on getting the adjustable base but after trying it out we were sold. We are very pleased with our purchase. We bought the split king Zenhaven mattress and adjustable bases. Tiny complaints are the scented candle smell in the showroom might be too much for sensitive people and the online order tracking never updated.