reverie.com/

Poor

I tried to order a replacement remote; looked exactly the same as my current remote yet it doesn’t sync and there is limited descriptions about compatibility. After trying to return it several times I finally got an email back saying there are no returns or refunds. I don’t understand how that’s possible in this day and age and especially when such a specific remote order is needed.

It came without any operating instruction. I requested some but never received it. This should always be included when remote is shipped. I hope you can send me one.

Returned the charger, did work with our remotes. Haven’t seen a credit yet been over 2 months ☹️

I am sure the product is great but I ended up not using but cannot return it. I guess it's my fault not noticing. But I never even opened it and am stuck with it. It should be returnable if unopened.