getpuroair.com

You are great. I goofed I guess.

Great company had issue with one unit and was resolved very quickly and professionally. Thank you

I was having a problem with my PuroAir Purifier in that the light would go from yellow to red (not to green). I contacted the company, they told me how to reset it. Unfortunately, the reset didn't work. After a few emails back and forth, they sent me a new one (after I supplied information/verification of the current air purifier). Problem was solved within 48 hours! THAT is excellent customer service!

Working fine!!

Great Service!!! Thanks Celeste of customer support and the entire troubleshooting team. Very quick to respond to help elevate my issue. They truly stand behind their products.