pelicanessentials.com

The build quality of sofa is really good and sturdy. But I feel the fabric quality is questionable. We rubbed with damp cloth to remove a stain and there I can now see a light fade of colour on the same area.

After sales/contact offline presence to be enhanced

Delayed order delivery but still managed in 15 days.

Already mentioned in the review. Lot of scope to improve order handling and delivery.

Product : Aari Bed Happy with the quality of wood but apart from that not a great experience. - Miscommunication and delay in delivery. - Product fit and finish quality doesn't match the price. The product feels inferior to the photos of the product. - The hydraulic system is different then the photos, it is too harsh and the handle placement and quality is not good. - There is a huge gap just below the headboard from where all the things fall easily inside. Should have been covered. - The main bed board looks different as well.