Disappointed; item never arrived
I placed my order on Nov. 1st. On Nov. 8th, I received an email informing me that it had shipped. The tracking info said it would arrive on Nov. 16th. In the days leading up to that, I checked the tracking several times and it had not been updated since Nov. 11th. It is now two days past the arrival date, and I still have received no further communication or updated shipping/arrival information. The tracking link no longer works. I am very disappointed in my experience with this company and hoping to even receive my item at all.