Essentia Organic Mattresses

Warning: All sales final. Any complaints will be dismissed.

Tried to cancel order with Essentia - didn't work. Refused + Returned to Sender in January - FedEx tracking #929786534000 Discussed refund with Essentia - haven't received refund. Due to extreme softening of memory foam mattress in just over 1 year, tried to cancel shipment of topper. Do not want to use memory foam products anymore due to experience with Essentia memory foam mattress.

I am so disappointed in your company I would never consider buying anything from you ever again. And I will be sure to let my friends know if/when any come asking for a pillow recommendation. Side note: Your pillows might be the best thing in the world. I'd never know because your description was so lacking I bought one ill-suited to a person of my size. Now I'm stuck with the stupid thing. I can't use it because it's so large - and clearly built for someone with a different body type - it hurt me to try and sleep on it.

No solution or resolve for issue

you can return mattresses but not body pillow. Which is as heavy and big as a mattress