Essentia Organic Mattresses

Shipping was on time.

We knew exactly when to expect delivery and when it arrived on our porch.

Essentia did a good job. Our shipment was delayed due to a manufacturing slow down related to covid. Every time we reached out to customer service via chat, we received realistic info. One area for improvement is that we didn’t find out about delays until the dates passed (no automated communication), but the customer service people had answers when we reached out.

Worth the money. Knowledgeable and patient customer care reps. Best sleeping ever in my life.

Easy product selection and ordering, met shipping commitment, good unpacking/preparation instructions. All around good product and customer service.