Minimax

Good deal!

I like the products I purchased. I was able to swap one item and obtain a refund for the balance between them. I didn't appreciate the sales assistant chewing gum while serving. Maybe I'm old fashioned but I think that chewing gum while serving is not appropriate.

My order had one wrong item and one broken item. This was forgivable but getting in touch in writing (need to provide evidence of broken plate and wrong item) was very difficult. It was a slow process.

The delivery process was really frustrating. I live in proximity of the store, but had to buy "online" since it didn't show as being in stock in store. Then I couldn't track where the product was or when it would be delivered.

I was sent the wrong item and one of the plates was broken. I’m not good on phone and wanted to send pictures of the wrong item and the broken plate. It was really difficult. No email on the website. Social media eventually gave up an email address. Had to wait a week for a reply. Once I had someone to talk to over email the problem was resolved really well. So online purchasing is great unless there is a problem. They force you to use phone. I prefer email so I have a record of everyone’s accountability.