Malouf

I returned this pillow and received a prompt refund. Thank you for that. I was disappointed because I had felt a Malouf pillow previously and it was very soft. I cannot seem to find that same softness in any of the ones I have ordered. perhaps they have discontinued the soft version.

Had to pay shipping for a return your company needs free returns like every other company.

Soft but elastic is so weak will not stay on fitted mattress

Communication and customer service can be better

Just not what we expected.