Old Bigcommerce

DONDON was really helpful to to address all my your concerns and the provided customer service was brilliant. Thanks!

I would like to thank Hazel Bueno from the customer support team for helping me last week. I realised I had ordered a bunk bed for pick up rather than delivery. When I called for assistance she was so helpful and responsive. Hazel quickly gave me a quote for the delivery, a link to pay and a date for delivery of the bed bunks. The issue was resolved so quickly. My kids are so excited to receive these bunk beds with not much delay at all! Thanks so much Hazel I really appreciated your help, I even said to my husband after the phone call, how great I thought the customer service is at Luxo Living! Thank you

I recently purchased a rug for my office which I love! Charlotte was extremely helpful with my order. She assisted me in resolving an issue with the delivery and followed up to check that everything was in order. She was a very professional, friendly team member. Thank you Charlotte for all your help, it is greatly appreciated.

Had trouble with delivery address and got amazing service to help resolve the issue. Thanks so much to NICOLE!! 10/10 customer service

Michelle was very helpful during my request to change address for my furniture delivery. She followed up to make sure the request has been fulfilled.