Lick

Poor quality, difficult to apply, would never use again.

I paid for paint samples and they never arrived

Acquire the exact same paint for touch up purposes at the minimum spend of £45 for 2.5 litres. Original paint work was done 14 months previous but new paint was not a minimal difference but literally a different colour altogether. See photo. Experience you get from Lick is through either email or web chat, not a person to speak to, Very personal!!! Regardless, their response was a generic copy and paste stating no responsibility and a link to a YouTube video around how to paint, which my professional painter laughed at. It doesn’t matter what technique is used if the colour differential is so far off. Which means a total repaint. Also, no suggestions for repayment nor sending a new batch. My advice, use a respected company like Farrow and Ball, Little Greene or the like.

I have ordered paint from b&q paint the paint has come in eggshell and hen ordered emulsion, I have opened the tin not realising I feel this is terrible service as it’s not my fault it’s error, I feel this should be refunded immediately shocking service

Paint did not match its description or colour on website. Described as grey with hint of blue but no blue in it. Brought paint before and shade was beautiful, this time very disappointing. Customer services dreadful as reported problem and they claimed it was because my previously brought paint had “aired”. I expected much better from a company selling paint for £45 a pot! Do not recommend Lick paints as their shades are not reliable and they offer such poor customer service. In photos, the left wall is one I previously painted in December 2023 with previous lick paint purchase, middle wall is the paint purchased in August 2024!