jasonl.com.au

Shopping online at JasonL, among a lot of choices, I found what I was looking for. The purchase process was easy, costs competitive. The customer service was very good with prompt and supportive responses to a few queries I had. The product was delivered promptly and when assembled looked and worked great. Delivery was a little awkward. The courier used arrived at a residential address and the truck was a little large to comfortably access the driveway to my house. in the process of trying to access the driveway, the trolley pallet lifter in the back of the truck was rolling around violently and banging into the pallets of goods in the truck. I had concerns there may have been damage to my purchased products but once unpacked and assembled, all was good. Bottom line, I would purchase again from JasonL but recommend they review their couriers.

Was good, not great because the desk has a minor defect and the delivery company didn't send any updates as the 'barcode didn't scan correctly'. Then I received an email saying the goods were delivered and when I called, they were still at the delivery centre. Also, agent said she would email with an update after I queried the delivery status, and I got nothing.

The underside of one of the pedestal drawers was damaged, we were still able to put them together as damage could not be seen.

The driver was lost but with reason as the perth cbd is difficult with parking. Our largest concern is the product and the fact that on casters they cannot be used as they are top heavy. We purchase with Jason. L as the legs looked sturdy and large to therefore provide structural; integrity. We are looking to return if at all possible and are open to receiving advice on the appropriate product for us.

Product where made. Would be nice to be 100% Australian for the amount aid for. Instruction manuals need to be reviewed. Having something as simple as each part with a number sticker attached would make the assembly much easier to understand.