Human Touch

well, maybe Christmas as well, these chairs are a fairly substantial investment. But I am, now 3 months later, happy I invested. At the most extreme of both leg and back adjustment, I'm lying nearly flat with my legs/feet nearly perpendicular to the floor. It probably looks ridiculous but feels so good for swollen legs and feet. Less extreme positions are also great for reading, TV watching, etc. Customer service response, when I asked questions about chair size relative to my stature, was quick and spot on. Shipment was speedy and delivery smooth - the driver placed inside my front door just as I was expecting. Unboxing and the minor assembly required was within my capabilities (female, 70+ but in good health and competent with simple hand tools). If I were to change anything about the design of this chair it would be a more robust method of battery-backup for power failure. Relying on 9-volt batteries that must be changed periodically to ensure freshness and which can't be "tested" because they are one-use only is not particularly reassuring. At the suggestion of friends with suitable electric/electronic knowledge, I've chosen to employ an uninterruptible power supply. I have the PC 600

When my previous massage chair broke (another company's chair, no repair available), I immediately bought the Super Novo because of a demonstration at Costco some months earlier. I knew the HumanTouch would feel good, provide some additional functions, and was fixable. So, I'm a happy camper.

5 Star - Works Great - No issues -

I'm still using my chair after 10 plus years. It still works like new.

I do love my new massage chair an use it every week once or twice a week. It helps with circulation an feels great when i am done at the end of a day of moving about. I am 70 now an walk everyday 3 to 4 times a day with my dog! I am active during the day .....the chair helps with lots of things an i feel great after using it. I have a 3 year warrenty on it but havn't had to use it yet so i can't speak for the customer service on that yet. But if I have an issue I would hope they would be helpfull. I will keep you posted on that! Thank you for a great product so far!