Human Touch

I bought the chair for my life-partner who for years found it difficult to find a comfortable, non-painful position to sit in any length of time. It felt like a miracle to find this chair that can be adjusted to where there is no pressure point or at least a consistent pressure point. She was in hospice for about 3 months and the chair worked out alright. However, she would get stuck in the chair and unable to navigate the controls and avoided the chair unless someone was in the room with her. I find the controls a bit confusing sometimes also. The chair is really nice and a relief for my back and a wonderful stress relief.

The customer service was top-notch, but the recliner did not work for me specifically because the lumbar stuck out too far and the padding above it was insufficient.

The chair is great. I had one before and needed a new one. However, there was no communication from the company at any time from ordering through the long wait for delivery which is why there is a 1 star reduction. The heat and lumbar support while in ZG is great. I cannot sit very long in a normal chair, I use my sitting time up by driving, and I can only stand for about 1 hour at a stretch. So, ZG is the only relaxation that I get.

Good.

Good massage chair