Human Touch

This chair is GREAT because you can pinpoint specific areas of your back you want it to work on. I also love the reclining feature and the fact you can remove the padding on the massaging area, this allows you to get a deeper massage.

Very Happy

VERY GOOD

Broken remote

Wish I could have upgraded to the 7. 1 or 8. 0 chair for the 3D technology. Gave 4 stars because exchanges/returns are too pricey.