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I spent over $1500 and over $150 on shipping. Within 4 days shipping was free on cyber monday but Must would not honour the discount.

Peu de transparence/compliqué de rejoindre le service à la clientèle. Aussi, pas de possibilité de coordonner avec le transporteur.

Only half my ordered was received due to confusion. Customer service was fast to respond but did not understand my concern at first which was frustrating.

The emails I send to the concierge come back as undeliverable

Sales, warehouse and shipping are individually great services. However there is a distinct disconnect between these services causing systemic failures in performance.