Hay Production

Shipping was good. A discount was offered after I purchased these crates and wheels, the customer service rep was able to apply it which is nice, but it took me a few emails and reminders to get it back on my card. Meh.

Eh ok i guess. It was my first purchase, but the product does not make me want to buy anything else from here...

Waited a while for this clock

I wish I could make a return or exchange of the product I received but now I think it’s too late

This is quite a bit darker than pictured on the website. It's more like the color of cherry wood or teak, rather than hay (no pun intended). I would recommend getting a sample first, since they do not accept returns. PS. This is the second time I have purchased something from HAY and discovered the color is off. (I am an art historian, so have a good sense of color).