Pleased with every aspect of this purchase!
I am a new Ernesta customer, so before purchasing a rug, I ordered some swatches. I was very pleased with the quality when the swatches arrived, so I bit the bullet and ordered a rug. I also had some questions and was equally pleased with the customer service. The representatives were friendly, helpful, knowledgeable and professional. When the rug arrived and was placed in my living room I was very happy with the whole experience. I will definitely recommend Ernesta to others, and will think of them when I need another new rug.