ecozoi.com

It is difficult to track packages. My order was shipped separately, I hope. I am waiting to see if I receive the remainder of the items. I like what I have received.

I ordered the popsicle set with stainless steel "sticks" on June 16th is. Today is August 7th and I just received the set. I wrote to them last week asking where my set was and received the reply that they were sorry and I'd receive the set on August 8th. The order before this one was for the stainless steel "sticks". I waited and waited...finally wrote to them. They answered apologizing telling me they were out of stock. The "sticks" arrived within a week of my email. I really like the product....the stainless steel popsicle set ... but the shipping department needs help. They don't even notify you if they are out of stock on something or having a shipping delay. If you write, they do answer in a timely manner. My advice to anyone ordering...write to them 1 week after you order, don't wait. I'm giving them a 3 because of the delivery experience. The products are very nice!

I bought 3 items. Item #1 arrived as specified with its tracking number. Item#2 & 3 were listed as arriving under 1 package (1tracking#). So it was a surprise to receive only Item #2. I thought they missed Item #3. I reached out to their chat and they couldn’t really tell me what had happened. The individual kept telling me they were shipped together. (This was not correct) I then sent an email to their office. (No one ever responded). The individual even escalated my concern and no one ever got back to me. A few days went by and I received Item #3. Totally different package. Online it still shows that item #2 and #3 were shipped together. I’m glad I received my package but disappointed with their service.

The lid of the lunch box I bought doesn't close well, it moves. Maybe it's been designed like that but it was not mentioned on the official website.

We really like these molds. They work great and I love that they arrived in recyclable packaging. I was disappointed that the silicone seals aren’t sturdier though. Maybe it’s just inevitable when they’re being squished into the metal holes they’re sealing, but one of the seals started tearing after the first use. They do come with extra seals, but I guess I wasn’t expecting them to be needed so soon.