devinedistribution.co.uk

The shipping took longer approx 4 weeks but primarily because Hoover didn't have the items available so eventually when the item arrived I ended up with a model I didn't order with lower efficiency rating a water dispenser I didn't want the wrong colour and less storage in the door interior. However the staff at DD, particularly Jon were courteous, communicative and you could actually get hold of someone; so I would use the company again because although I didn't end up with the item I wanted( which is mainly the fault of Hoover) their customer service which is v important was excellent and for that I would rate them 5 stars. Colin

It took a long time to arrive.

My delivery was very late I had to delay my kitchen fitters for 2 weeks

Didn’t ship it till I called them after a week to chase, was told everyone was on holiday! Once shipped everything worked great and courier unpacked and took packaging away.

The service was excellent, on time, courteous and helpful driver. However, the use of a large pallet to transport a parcel that I, a 77 year old guy, could carry with one hand is ridiculous. Now I have to get someone to take it away or break it down to get it in the green bin. Not smart, not environmentally acceptable