devinedistribution.co.uk

Delivery took way longer than expected but they were contactable during the few weeks it took

Condition disappointing case badly damaged

We ordered a very specific fridge freezer as the plans for our kitchen had been designed around it but it had unfortunately been discontinued and no longer available from anywhere else. After several weeks (and the plans for the kitchen finalised) we couldn't have the fridge freezer as it had been too damaged in transit from the manufacturer. We had to change our kitchen plans (which cost us) and order a new fridge which I could have ordered from Currys at a cheaper price. Divine matched the price as a good will gesture and I decided to order from them to make things simpler and Millie because had been so good in dealing with me. However, Millie never said that the courrier they used was a "pallet - street side delivery" only... We have just struggled moving this massive, heavy fridge into our porch. We could really have done without this.

Delivery tracking was hard

Dropped on the driveway And I was left with 2 not 1, 2 x huge wooden pallets to dispose of which wasn't great what am I supposed to do with them ????