Carbide Processors

I purchased over $200 of Boremax forstner bits. Your website showed regular prices from 50% to 60% higher than the supposed sale prices. A week after I placed the order I received a catalog from Infinity Tools with regular prices even lower than what your supposed sale prices. If I knew these were the going street prices I would have never spent this much money. My mistake, I assumed these were being discontinued. I tried to call your company twice to ask a few questions but no one ever answered the phone. Guess what I'll never buy another item from you again. Talk about shity customer service!!!

My annular bit broke after 24 holes

Wrong size that attached to the Rockwell. Too big.

I ordered an item in November of 2024 and received it in September of 2025. I had already ordered the item form someone else and received it a few days later. I didn't need the item when you sent it but since it was only a $20 item, I didn't go through the time to send it back.

After installing the top and getting ready to use it I realized the left side of the table past the miter groove was much taller than the main table.You couldn’t slide a piece of wood past the miter slot groove. I would have sent it back but I was so disgusted with Incra that I decided to fix it. I scraped and sanded it countless times until the high side was low enough to be able to use. I can use it now but it’s not what I paid for. I guess quality control is no longer something Incra is worried about.